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Computers 101 Practice Test: E-Commerce Basics
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Computers 101 Practice Test: E-Commerce Basics
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25 Questions

1. John wants to reduce some of his day-to-day burden of inventory management and shipping. He should look into a(n) ____.
2. The accompanying figure shows a ____ seal.
3. The accompanying figure shows a(n) ____ credit card.
4. Common ____ activities include providing online order status information, links for tracking delivery shipments, downloadable product manuals, and online technical support, such as via e-mail or live chat.
5. Although B2C was initially expected to be the most prominent type of e-commerce business model, revenues from the ____ model are now expected to far surpass the B2C marketplace.
6. ____ store checkout information in the customer’s account for use with purchases on that site only.
7. ____ account numbers are essentially disposable credit card numbers that can be used to buy goods and services that will be charged to the customer’s regular credit card.
8. Perhaps the biggest disadvantage of e-commerce from a customer standpoint is the ____.
9. ____ bring buyers and sellers together to facilitate transactions between the two parties.
10. Web sites such Amazon.com, Walmart.com, Overstock.com, and BestBuy.com are examples of ____ sites.
11. Sharon has a different password for each Web site that she uses. However, she is afraid of forgetting some of these passwords and being unable to access her records. The best solution is for her to use ____.
12. For businesses that already have an existing Web site and just need to add ordering capabilities and checkout procedures to that site, ____ can be used.
13. When intermediary hubs specialize in a specific industry (such as healthcare), they are sometimes called ____ hubs.
14. ____ is the term used to describe conducting business transactions—generally financial transactions—via communications technology.
15. Instead of a formal auction with a specific ending time and an automatic winner, dynamic pricing sites—such as ____—allow buyers to bid on items or services listed for sale, and then the seller decides whether or not to accept each offer on an individual basis.
16. John recently received a contract to print T-shirts for the US Department of Justice. This is an example of a ____ transaction.
17. Some ____ (VOD) services (like Netflix) offer monthly subscriptions for unlimited movie rental downloads.
18. ____ are special HTML or XHTML codes that provide information about a Web page and that are inserted into a Web page’s code at the time the page is created.
19. ____ tags are used by many (but not all) search engines to classify the Web page when it is added to a search database.
20. ____ businesses sell products and services to local, state, and federal government buyers.
21. To reassure customers, all e-commerce sites should develop and display a ____ policy stating how collected customer information will be used.
22. With the ____, businesses sell goods or services to individual consumers.
23. Although many online auction sites are designed for transactions between consumers, some small businesses also sell their products at consumer auction sites (such as ____), either in addition to, or instead of, maintaining an e-commerce Web site.
24. Some of John’s customers want to buy Christmas presents for their friends, but are unsure of what to select. John should encourage these customers to purchase ____ that the recipients can redeem at a later date.
25. Recently, Sharon won a contract to photograph exhibits at the National Zoo. However, the magazine that commissioned these photos is located in a different state. Sharon can use a ____ to authenticate the validity of any contracts she signs electronically.

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