Sometimes, to resolve a dispute, an expert on relations between labor and management may be asked to examine the issue and recommend a solution. The recommendations of the expert are not legally binding on either the union or the employer. This method is called____________________________

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1. Sometimes, to resolve a dispute, an expert on relations between labor and management may be asked to examine the issue and recommend a solution. The recommendations of the expert are not legally binding on either the union or the employer. This method is called____________________________