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IT Enabled Services (ITES)
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IT Enabled Services (ITES)
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25 Questions

1. In -----------phase, members realize their commonalities and learn to appreciate their differences.
2. PMO stands for -----------------
3. The Software Technology Parks of India (STPI) initiative that was launched by the government in ------------
4. -------------can accrue over a period of time
5. Qualities of PMO are-----------
6. ----------- is a process in which the organization projects are selected and managed.
7. CRM Stands for-----------------
8. EVM integrates -----------
9. User IDs and passwords are common tools for ---------------- Security.
10. Program Is defined as------------
11. ---------- is responsible for overall business outcome.
12. A ------------- is the backbone of a successful project management.
13. ---------------level metrics measure the quality of PMO functions.
14. ------------Provide a picture of what could be.
15. Expand KPI-------
16. --------------is defined as outsourcing of processes that can be enabled with IT.
17. A computer system consists of-----------major elements
18. Develop the plan bringing together the information on -------------------
19. ----------- is chosen for implementation
20. Determinants of service quality are-------------
21. ITES stands for -------------------------
22. PMI stands for----------
23. NASSCOM ITES Skill Competence Testing Themes include-----------
24. -------------level metrics are customer focused .
25. A PMO Can be of ------------

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