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Administrative Support Concepts Exam
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Avg score: 76% • Most missed: “The salutation of a business letter is usually followed by a ________.”

Administrative work involves organizing and supervising an organization or institution.

Administrative Support Concepts Exam
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25 Questions

1. Which of these words is spelled correctly?
2. ___________ are external self-contained accessories that can be plugged into a computer as needed to make a copy of information or to retrieve stored information.
3. A statement sent by the customer to a company which describes the goods ordered is a(n) _________________.
4. Which sentence is correctly written?
5. The acid-test ratio measures the instant debt-paying ability of an organization.
6. When it is 11 a.m. in Columbus, Ohio, what time is it in Los Angeles?
7. Twenty to thirty percent of accidents on the job are stress related.
8. To convert a common fraction to a decimal, ________.
9. In a formal report, the __________ usually is at the end and contains such supporting information as tables, statistics, and other pertinent material.
10. What is the key filing unit in the following name: The Acme Supply Company?
11. Which of the following would not be an advantage to conducting electronic meetings?
12. The salutation of a business letter is usually followed by a ________.
13. Continuous speech recognition programs allow users to speak normally, using complete sentences and phrases.
14. The amount which is added to the cost of an item to determine the selling price is the ______________.
15. __________ is commerce accelerated and enhanced by information technology, in particular the Internet.
16. If the reader/recipient of your letter/message will be favorable or neutral, you should use the __________ approach when composing the document.
17. FUTA is a state tax that provides relief to those who become unemployed as a result of economic forces beyond their control.
18. When a source has three or more authors, give the last name of the first author followed by ________.
19. Choose the correctly punctuated sentence.
20. Calling selected customers to solicit additional sales is referred to as ______________.
21. The process of marking documents for filing by name, subject, location, or number is called __________.
22. When working in teams, worker empowerment is essential.
23. “Per Diem” literally means __________. It is used in conjunction with how much a company is willing to reimburse an individual for travel.
24. The subject filing system is useful when filing records according to policy numbers.
25. A database program allows the user to enter data into rows and columns and then to perform mathematical calculations on that data.

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