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The Administrative Professional: Technology & Procedures Vocab
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Avg score: 67% • Most missed: “A speech, lecture, or seminar that may be delivered in person or via the World W…”
The Administrative Professional: Technology & Procedures Vocab
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25 Questions

1. The people or other organizations that buy or use the products and services provided by the organization

2. Characteristics of a group, such as age, gender, race, education, and income level

3. A website or group of web pages on which anyone can add, edit, or delete content

4. Honest and constructive information given to make you aware of how well you are doing in a job and how you might improve your performance

5. A private network that looks and performs much like sites on the World Wide Web and is for access and use by employees or members of an organization--not open to the public

6. Analyzing information from different viewpoints and then condensing it into usable material

7. The firm, consistent application of ethical standards at a personal level

8. A group that primarily meets electronically

9. The positive mental chatter used to push yourself in the desired direction or to achieve your goals

10. Reviewing and correcting the final draft of a message

11. Hearing and trying to understand and judge what is being said

12. Any uninvited verbal or physical behavior that is of a sexual nature

13. The ability ti stick together and operate as one

14. Software that is designed to run on a portable device

15. Finding data or material that other people have discovered and reported via the internet, books, periodicals, and various other publications

16. Personal beliefs about what is right and wrong derived from a number of sources

17. Consistent personal standards of behavior or traits

18. The worry and anxiety you feel when you react to pressure from others or yourself

19. A form of brainstorming that consists of asking questions instead of generating answers or ideas

20. An attribute of voice that conveys the attitude or emotional state of the speaker

21. The skill, good judgement, and polite behavior that are expected from a person who is trained to do a job well

22. The science or arranging items used for maximum efficiency and safety

23. Departments or employees within an organization who use the products or services provided by others within the organization

24. An organization's commitment to providing high-quality customer service to all their customers

25. The use of a particular website to find others with similar interests

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