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A System That Tracks The Dates - Times - And Transactions Of Help-desk Or On-site It Support Calls - Including The Problem Presented - The Issues Addressed - Who Did What - And When And How Each Call Was Resolved.

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1. A System That Tracks The Dates - Times - And Transactions Of Help-desk Or On-site It Support Calls - Including The Problem Presented - The Issues Addressed - Who Did What - And When And How Each Call Was Resolved.





 
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