A Windows Tool That Allows A Technician To Remote In To A User's Computer While The User Remains Signed - Retains Control Of The Session - And Can See The Screen. This Is Helpful When A Technician Is Troubleshooting Problems On A Computer.

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1. A Windows Tool That Allows A Technician To Remote In To A User's Computer While The User Remains Signed - Retains Control Of The Session - And Can See The Screen. This Is Helpful When A Technician Is Troubleshooting Problems On A Computer.