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A customer - Joe - Has A Corporate Laptop That His Teenage Son Used Over The Weekend. He Thinks The Laptop Now Has Illegal Material Because Of Strange Websites On His Browser's Home Page. Joe Brings The Laptop To The Repair Center. Which Of The Following Should The Technician Do First?

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A customer - Joe - Has A Corporate Laptop That His Teenage Son Used Over The Weekend. He Thinks The Laptop Now Has Illegal Material Because Of Strange Websites On His Browser's Home Page. Joe Brings The Laptop To The Repair Center. Which Of The Following Should The Technician Do First?






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