A User Has Downloaded And Installed A Browser Add-on That Causes The Browser To Hang. The Pc Has Very Slow System Response When Rebooted. Which Of The Following Should A Technician Do To Troubleshoot This Problem?

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A User Has Downloaded And Installed A Browser Add-on That Causes The Browser To Hang. The Pc Has Very Slow System Response When Rebooted. Which Of The Following Should A Technician Do To Troubleshoot This Problem?