You are troubleshooting a laptop where the user has reported log in problems. The user states that her password does not work on the laptop, but it is working on other computers in the domain. When you try to log in you observe that numbers have appeared in the place of certain letters in your username. Which of the following is MOST likely the cause of the problem?

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You are troubleshooting a laptop where the user has reported log in problems. The user states that her password does not work on the laptop, but it is working on other computers in the domain. When you try to log in you observe that numbers have appeared in the place of certain letters in your username. Which of the following is MOST likely the cause of the problem?