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You are working as a technician at Fatskills .com. A user has recently purchased a new laptop with internal wireless capability and is reporting that he is unable to connect to any wireless networks. He has tried the WLAN at the office, at home and at a friend's house, all failed. A technician should FIRST determine whether the laptop has:

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You are working as a technician at Fatskills .com. A user has recently purchased a new laptop with internal wireless capability and is reporting that he is unable to connect to any wireless networks. He has tried the WLAN at the office, at home and at a friend's house, all failed. A technician should FIRST determine whether the laptop has:






 
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