You work as the network technician at Fatskills .com. The newly hired Fatskills .com trainee has asked you what the best way would be to inform the customer that the computers operating system requires being reloaded. What would your reply be?

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You work as the network technician at Fatskills .com. The newly hired Fatskills .com trainee has asked you what the best way would be to inform the customer that the computers operating system requires being reloaded. What would your reply be?