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Leadership 101 Practice Test: Leading Change
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Leadership 101 Practice Test: Leading Change
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25 Questions

1. is change that is the result of specific and conscious actions by leaders or followers to change the organization.
2. The major contribution of change-oriented and visionary leadership approaches is:
3. Kurt Lewin
4. Which one of the following is not an element of a clear vision?
5. The FBI faces a gap between actual and desired performance. This is an example of force for change.
6. The and steps of the planned change process mirror Lewin
7. Persons who have faced a job loss or have been through other painful organizational changes in the past are examples of which category of individual cause for resistance to change?
8. ABC hospital creates a new service which then causes XYZ hospital to create a similar service. This suggests that XYZ experienced a force for change that caused a change.
9. When facing unplanned and revolutionary change, and leadership may become more central.
10. Jeff Immelt, CEO at General Electric, changed the culture of the organization by teaching employees team skills and evaluating on those skills. Those who showed the best potential and performance were promoted to lead others. This process is best represented by which of Kouzes and Posner
11. Which is not an individual factor causing resistance to change?
12. Leaders can take numerous steps to build an open and supportive culture for ongoing organizational learning. Which action is not included in the recommendations?
13. Leaders can manage unplanned change by taking all of the following steps except .
14. The and steps of the planned change process mirror Lewin
15. Understanding the inter-relations and the invisible and visible bonds that connect people inside and outside the organization is commonly referred to as:
16. requires individuals to consider a problem by taking different positions and perspectives.
17. In the second of Lewin
18. Kouzes and Posner believe that all but one of the following are essential in motivating and inspiring followers.
19. Director Mueller of the FBI shifted budgetary funds from fighting crime to counter-intelligence in order to support the new direction. This example best illustrates which step in the planned change process?
20. The process of planned change includes steps.
21. Which is not a likely cause of unplanned change?
22. Organizational members ask questions such as: Did the performance gap narrow or close? Are various constituencies, including employees, more satisfied? Which step in the planned change process is the organization likely experiencing? Which stage of the planned change process are organizational members experiencing?
23. Organizations that rely too heavily on people with highly developed but narrow expertise who are celebrated and expected to provide answers experience:
24. To be effective, change-oriented, and visionary leaders must:
25. All of the following processes are recommended for leaders to help their followers be more creative except:

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