1. Haptics is the study of:

2. As you drive the ambulance with lights and sirens activated to the hospital, the paramedic asks you to notify the receiving hospital since he is busy caring for the patient, who is critical. The paramedic tells you to specifically let the emergency department know that the patient's blood sugar is 15 mg/dL (very low). There is no history of diabetes. How should you state this information to the hospital?

3. How should the EMT respond when first making contact with an alert and oriented patient who complains of chest pain?

4. When relying on a cell (mobile) phone for medical communications, the EMT realizes that:

5. You pull up to the scene of a one-car motor vehicle collision and find an off-duty emergency department physician from a local hospital treating the patient. What is the best way to initially communicate with the doctor?

6. You are treating a 2-year-old girl who fell off her bike. She is scared, continues to cry, and will not answer any of your questions. What would be a good strategy to help find out where the girl hurts?

7. What is the primary reason why emergency services communications (phone or radio) are recorded?

8. When using your portable radio, you must push the 'press to talk' button and wait one second before speaking. This is essential to effective communication because your EMS system uses:

9. In which situation should the EMT honor the wishes of the patient's family rather than the patient's wishes regarding treatment and transport decisions?

10. Currently, there is a debate within your organization regarding the use of codes in your medical communications and radio traffic. As you are in favor of using plain English and doing away with codes, a strong argument to justify this position would be:

11. Your partner accidentally uses a profane word when talking to dispatch. Which agency has the power to fine him and the ambulance service?

12. Your portable radio was accidently dropped at the scene of a car wreck and has become soiled with dirt and mud. How should you clean the portable prior to putting it back into service?

13. A 42-year-old female complains of shortness of breath. Which question would best assist you in getting additional information about the patient's chief complaint?

14. A patient denies difficulty breathing, but displays signs of respiratory distress. You state, 'I know that you said you are breathing fine, but you cannot speak more than two to three words at a time without gasping for air.' Your response is an example of:

15. The wife of a 57-year-old male called 911 because her husband had chest pain. Which piece of information would be included in your SBAR report to the hospital during transport?

16. Which important piece of information has been omitted from the following report: 'Salem Community Hospital, we are en route with a 61-year-old male complaining of generalized weakness. He states that he was cutting the grass when he suddenly became hot and weak, forcing him to sit down. He has a history of diabetes and prostate cancer, but takes no medications. Right now he is alert and oriented and has the following vital signs: pulse 96, respirations 18, and blood pressure 156/82 mmHg, and room-air pulse ox was 92%. We have placed him on 2 liters of oxygen by nasal cannula and are transporting in semi-Fowler position. He states that the weakness is starting to resolve. Do you have questions or orders?'

17. A patient does not speak English and no family members are available to translate. Which other options are available to you to facilitate communication with the patient?

18. While going through your probationary period as a new EMT with the community-based EMS system, you are learning all the numeric codes the department uses during radio traffic. What is NOT a benefit of using and relying on radio codes?

19. Why is using a standard format for relaying medical information to the emergency department important?

20. When providing a lengthy radio report, the most important reason to pause every 30 seconds is so that:

21. Which phrase best illustrates the EMT using the summary technique of therapeutic communication with a patient experiencing depression?

22. When interviewing a patient with a medical emergency, the EMT is using the technique of summary when she says:

23. An advantage to asking the patient close-ended questions is that this practice offers a(n):

24. You are conducting a verbal interview with a patient who is not very forthcoming with information. If you fail to continue to try to motivate the patient to talk, what would be the most undesirable outcome?

25. Over the radio, medical direction has given the following order for an unstable patient you suspect is having a heart attack: 'Have the patient chew four baby aspirin, each one at 81 mg, and transport as soon as possible.' You would show reception of this order by stating: