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Introduction to Microsoft Dynamics 365
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Introduction to Microsoft Dynamics 365
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19 Questions

1. Types of Accounts? Select all that apply.

2. What is a Record?

3. What is an Entity?

4. What can you do within an opportunity?

5. What is a Form?

6. What is a contact?

7. Leads can be associated to two different roles:

8. What are the ways opportunities can be created?

9. Why must you close an opportunity?

10. Are disqualified leads closed?

11. What field is mandatory in a lead?

12. Are disqualified leads deleted?

13. What is a Field?

14. What happens to leads that are not interested?

15. Can a contact have a 1 to many relationship with an account?

16. What entity does an opportunity have to be connected to?

17. Accounts

18. What field of a lead is mandatory for qualifying it?

19. Can lost opportunities be re-opened?

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