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Microsoft Dynamics 365 Practice Test
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Microsoft Dynamics 365 is a product line of enterprise resource planning (ERP) and customer relationship management (CRM) intelligent business applications from Microsoft. It was formerly Microsoft Dynamics.

The entire Microsoft Dynamics CRM is designed around the following functional modules.
Sales
Marketing
Service Management

Microsoft Dynamics 365 Practice Test
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25 Questions

1. When auditing is enabled, which statement about field auditing is true?
2. You need to add a new custom entity to a Microsoft Dynamics CRM database. Which actions can you perform to achieve this goal? Each correct answer presents a complete solution.
3. You plan to install Microsoft Dynamics CRM Server 2011. Which versions of Microsoft SQL Server will support the installation?
4. You review a published Knowledge Base article. Which two actions can you perform?
5. A company has a server named EX1 that runs Microsoft Exchange Server 2003. You need to configure an incoming profile in the Microsoft Dynamics CRM 2011 E-mail Router Configuration Manager for the Exchange server. What should you enter as the incoming server name?
6. A custom entity is no longer required. What should you do before deleting the entity?
7. Which prepackaged installation option does Microsoft Dynamics NAV support?
8. Which of the following 32-bit operating systems is supported by the 32-bit edition of the Microsoft Dynamics CRM 2011 E-mail Router?
9. Which element belongs to the core architecture of an installation of Microsoft Dynamics NAV?
10. You plan to install Microsoft Dynamics CRM 2011. You need to use specific security group names that do not currently exist in Active Directory. What should you do?
11. You are using Microsoft Dynamics CRM Online. You plan to create an entity named Project. The Project entity will have 15 custom fields. Which properties can you change after you create the entity?
12. Which of the following 64-bit operating systems is supported by the 64-bit edition of the Microsoft Dynamics CRM 2011 E-mail Router?
13. A company tracks competitors by using Connection records instead of using the native Competitors Related Opportunity and Competitor between the Opportunity and the Account, which represents the competitor. Accounts have a flag which designates the record as a competitor. Which statement is true?
14. You are creating a custom entity. Which communication and collaboration features can be disabled after they are enabled?
15. Which type of activity can you convert to a Lead?
16. You are planning to deploy Microsoft Dynamics CRM 2011 on-premises to a single server. The current server configuration includes the following components: Windows Small Business Server 2008 SP2 Microsoft SQL Server 2008 Workgroup Edition Internet Information Services (IIS) 7 Microsoft Office SharePoint Server 2007. Which component do you need to upgrade before you can install Microsoft Dynamics CRM 2011?
17. You review a Knowledge Base article. On the Article tab of the ribbon, which option is NOT in the Action group?
18. What type of relationship exists between the Marketing List entity and the Contact entity?
19. In which two circumstances does the auto save process save changes to Lead records?
20. A company uses Microsoft Dynamics CRM 2011 on-premises. You need to create an incoming Microsoft Exchange Online profile for the Microsoft Dynamics CRM 2011 E-mail Router. Which authentication type should you use for the incoming profile?
21. Which two record types require a reference to the subject tree? Each answer presents part of the solution.
22. A company has POP3 email accounts and sends mail by using the SMTP protocol. You configure two queues in an on-premise deployment of Microsoft Dynamics CRM 2011 to use a forward mailbox for incoming email and the Microsoft Dynamics CRM 2011 E-mail Router for outgoing email. All employees use Microsoft Dynamics CRM 2011 for Microsoft Office Outlook for incoming email and the E-mail Router for outgoing email. How many profiles should you create in the E-mail Router Configuration Manager?
23. When you qualify a lead, which two records will also be created?
24. You are creating a customized Solution for a conference. Each conference attendee can register for multiple sessions, and each session can have multiple registered attendees. Attendees complete surveys after each session. Surveys have custom fields. Which relationship type should you use between attendees and session registrations to track surveys?
25. You customize the Lead entity by adding a country option set that is automatically populated for records created by a third-party website. You map the country option set in the Lead entity to a country option set in the Contact entity. When you create a Contact record, what happens if the option set value specified in the Lead does not exist in the Contact country option set?