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Kyla is applying for a job at a telecommunications company as a terminal operator, which primarily involves word processing tasks. Kyla has been asked to take a word processing test, so the firm is most likely using ________ in the selection process.

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Kyla is applying for a job at a telecommunications company as a terminal operator, which primarily involves word processing tasks. Kyla has been asked to take a word processing test, so the firm is most likely using ________ in the selection process.






 
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