Anwar, the general manager at the Twin Palms Hotel, wants to establish a 'green' linen program for the hotel. Under this program, guest bed linens would not be changed daily, and towels would not be changed at all unless guests requested it. Anwar is apprehensive about possible negative guest reaction to this program. Which of the following is the best course of action for Anwar?

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1. Anwar, the general manager at the Twin Palms Hotel, wants to establish a 'green' linen program for the hotel. Under this program, guest bed linens would not be changed daily, and towels would not be changed at all unless guests requested it. Anwar is apprehensive about possible negative guest reaction to this program. Which of the following is the best course of action for Anwar?