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Human Resource Management (HRM) Practice Test: Grievance and Discipline
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Human Resource Management (HRM) Practice Test: Grievance and Discipline
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23 Questions

1. What is the role of the trade-union in collective bargaining?
2. Competency Mapping is possible through approaches like –
3. What influences the bank employees’ attitude on work culture?
4. According to Briggs (1981) effectiveness in grievance handling exists where the procedure facilitates:
5. The term industrial relations means –
6. Industrial discipline ordinarily does not imply
7. Which form of participative management promotes “semi-autonomous work-groups”?
8. What influences the bank employees’ attitude on work culture?
9. Promotion is basically a reward for –
10. Which is a form of participative management?
11. Industrial action generally does not include
12. The objectives of workers’ participation in management do not ordinarily include
13. According to Briggs (1981) effectiveness in grievance handling exists where the procedure facilitates:
14. A team is evaluated on features like –
15. Competency Mapping is possible through approaches like –
16. The main barriers of communications are –
17. Industrial discipline ordinarily does not imply
18. Lockout is a weapon available to –
19. How the conflicts within employers and employees can be settled or prevented?
20. Lockout is a weapon available to –
21. Employee accountability is strengthens in
22. Grievance redressal, discipline, collective bargaining are_______________ of HRM.
23. When any discipline becomes ineffective or less-effective?

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