A department within a healthcare facility has been criticized for failing to follow all of the required procedural steps in patient care. The department has argued that a number of steps are unnecessary and only slow down the process, reducing the quality of patient care. The facility has responded that the procedural steps are there for a reason, that the department is responsible for following the rules. What is the role of the healthcare quality management professional in this situation?

A Certified Professional in Healthcare Quality Certification (CPHQ) reflects a medical professional's expertise in health care skills, knowledge and experience. The Health Quality Certification Commission (HQCC) updates the CPHQ exam regularly to mirror current health care standards. The Certified Professional in Healthcare Quality Exam is computer-based and consists of 140 multiple-choice questions. Of the 140, only 125 will count towards your score. You will have three hours to complete the exam. The topics are covered on this exam are: Quality Leadership and Integration (19 scored... Show more

A Certified Professional in Healthcare Quality Certification (CPHQ) reflects a medical professional's expertise in health care skills, knowledge and experience. The Health Quality Certification Commission (HQCC) updates the CPHQ exam regularly to mirror current health care standards.
The Certified Professional in Healthcare Quality Exam is computer-based and consists of 140 multiple-choice questions. Of the 140, only 125 will count towards your score. You will have three hours to complete the exam.

The topics are covered on this exam are:
Quality Leadership and Integration (19 scored questions)
Performance and Process Improvement (27 scored questions)
Population Health and Care Transitions (11 scored questions)
Health Data Analytics (26 scored questions)
Patient Safety (18 scored questions)
Quality Review and accountability (16 scored questions)
Regulatory and Accreditation (8 scored questions)

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