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Two departments within a hospital share responsibilities for patient treatment. The hospital administration decided to make some changes, with the result that one of the departments is now responsible for the majority of patient treatment. During the course of the change, several of the patients failed to receive important parts of the treatment, and the two departments are now at odds with one another; the department taking over most of the treatment claims that the change was not fully completed, and that therefore the other department still had responsibilities. The other department disagreed. What is the role of the healthcare quality management professional in this situation?

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A Certified Professional in Healthcare Quality Certification (CPHQ) reflects a medical professional's expertise in health care skills, knowledge and experience. The Health Quality Certification Commission (HQCC) updates the CPHQ exam regularly to mirror current health care standards. The Certified Professional in Healthcare Quality Exam is computer-based and consists of 140 multiple-choice questions. Of the 140, only 125 will count towards your score. You will have three hours to complete the exam. The topics are covered on this exam are: Quality Leadership and Integration (19 scored... Show more

Two departments within a hospital share responsibilities for patient treatment. The hospital administration decided to make some changes, with the result that one of the departments is now responsible for the majority of patient treatment. During the course of the change, several of the patients failed to receive important parts of the treatment, and the two departments are now at odds with one another; the department taking over most of the treatment claims that the change was not fully completed, and that therefore the other department still had responsibilities. The other department disagreed. What is the role of the healthcare quality management professional in this situation?






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