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Which of the following are the MAIN objectives of incident management? 1- To automatically detect service-affecting events 2- To restore normal service operation as quickly as possible 3- To minimize adverse impacts on business operations

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The ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.


Which of the following are the MAIN objectives of incident management? 1- To automatically detect service-affecting events 2- To restore normal service operation as quickly as possible 3- To minimize adverse impacts on business operations






 
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