Which of the following statements describes the objectives of service asset and configuration management? 1. To identify, control, report and verify service assets and configuration items (CIs) 2. To account for, manage and protect the integrity of service assets and configuration items 3. To establish and maintain an accurate and complete configuration management system 4. To document all security controls together with their operation and maintenance

The ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.