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Best Buy iPhones
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Best Buy iPhones
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25 Questions

1. How do you initiate Recovery Mode on an iPad with Face ID?

2. How do you find the Apple ID via iTunes on a client's device?

3. How do you get to the Search box?

4. On a Face ID phone, you can wake it by...(2)

5. How do you reset the settings on an iPhone?

6. What are the six ways to reset an iPhone?

7. How do you initiate Recovery Mode on an iPhone 8/8+, iPhone X, or later?

8. How do you turn the iPhone off and on again?

9. URL of site to get a new Apple ID or recover the password for your existing Apple ID:

10. On an iPhone SE, you can wake it by...

11. How do you use the Apple ID account page to recover a lost/forgotten Apple ID?

12. How do you find the Apple ID via iCloud on a client's device?

13. What are the six methods to help clients who have forgotten the password for their Apple Ids?

14. What are the basic steps to removing a forgotten passcode?

15. If you enter the wrong passcode too many times, you'll see a message that ________________________

16. How do you switch apps on iPhone 8 (or earlier) or an iPad?

17. How do you erase the whole iPhone?

18. How do you force restart iPhones that precede iPhone 7?

19. How do you initiate Recovery Mode on an Phone 7, iPhone 7 Plus, and iPod touch (7th generation)?

20. How do you force restart an iPhone 8 (or later version)?

21. The basic procedure for entering into Recovery Mode is the same for all devices except for the following differences:

22. On a home button phone, you can wake it by...(3)

23. If you can't remember your passcode, you'll need to _______________________.

24. How do you exit out of an app in iPhone?

25. Unless you made a backup before you forgot your passcode, there isn't a way ____________________________________.

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