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IT Support Technical Interview Practice
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IT Support Technical Interview Practice
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25 Questions

1. Find The Ou That The User Is Located In And Find Their Specific Account.

2. An Ip Address Is A Logical Address Given To Devices Within A Network That Allow Them To Communicate With Other Devices On That Network Using Tcp/Ip.

3. Raid 0- Striping - Setup For Best Performance - But It Has No Fault Tolerance. Could Be Used In An Auto Cad Or Photoshop Workstation.

4. A Subnet Mask Separates The Network And Hosts Portions Of An Ip Address. This Gives Context To The Ip Address And Helps Identify What Network It Is Apart Of.

5. What Is The Significance Of The Ip Address 255.255.255.255?

6. Raid 5- Stripe W/ Parity - Setup For Both Performance And Fault Tolerance. Raid 5 Requires A Minimum Of 3 Disks And You Can Only Ever Lose 1 Drive At A Time Without Losing Any Data.

7. What Is A Mac Address?

8. How Do You Distinguish A Dns Problem From A Network Problem?

9. Educate The User Of The Workstation About Safe Internet And Email Habits.

10. How Do You Reset A User's Password In Active Directory?

11. What Is The Significance Of The 169.254.X.X Address?

12. What Is The Difference Between Tcp And Udp?

13. Describe How To Install A Network Printer On A Workstation.

14. What Is An Apipa Address?

15. What Is A Trust Relationship?

16. Make Sure The Workstation Has Some Sort Of Anti-virus Program Installed And Always Kept Up-to-date.

17. What Is A Site?

18. What Is A Vpn?

19. What Is A Vlan?

20. A Default Gateway Is Also Known As A Router And It Is The Ip Address That You Must Use To Get Out Of Your Network To Communicate With Other Networks.

21. Udp- User Datagram Protocol- Best Effort Delivery With No Guarantee. Used In Streaming Media And Voip.

22. What Is Active Directory?

23. Adi Zones Allow All Dns Information To Be Automatically Replicated Across The Domain With Each Dc Having A Read/Write Copy.

24. A User Is Complaining Of Delays When Using The Network. What Should You Do?

25. What Is A Broadcast Storm?

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