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Windows XP - Vista Troubleshooting Tools
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Windows XP - Vista Troubleshooting Tools
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25 Questions

1. Available in Vista and XP. At a command prompt - enter ________.msc. Graphical version of SC.

2. Available in Vista and XP. At a command prompt - enter __ with parameters. Use it to stop or start a service that runs in the background.

3. Available in Vista. Accessed from Control Panel. Use it to uninstall - repair - or update software or certain device drivers that are causing a problem.

4. Available in Vista. Enter _______.exe in a command prompt window. Use it to test memory.

5. Available in Vista and XP. Accessed from the Start menu or when loading Safe Mode. Use it to restore the system to a previously working condition; it restores the registry - some system files - and some application files.

6. Available in Vista and XP. Windows background service. Runs in the background to protect system files and restore overwritten system files as needed.

7. Available in XP. Accessed from the Windows XP/2000 setup CD. Boot up this command-driven OS when you cannot boot from the hard drive. Use it to troubleshoot a Windows XP/2000 startup problem and recover data from the hard drive.

8. Available in Vista and XP. Enter ________.exe in the Vista Start Search box or the XP Run box. Use it to display information about hardware - applications - and Windows.

9. Available in Vista and XP. This automated Windows service displays error messages when an application error occurs. Follow directions on-screen to produce an error report and send it to Microsoft. Sometimes the Microsoft Web site responds with sugges

10. Available in Vista and XP. Accessed from Control Panel or you can enter ________.msc at a command prompt. Use it to access several snap-ins to manage and troubleshoot a system.

11. Available in Vista and XP. Service that runs in the background to prevent or filter uninvited communication from another computer.

12. Available Vista. Accessed from Control Panel. Use it to back up the entire Windows volume. Vista can also keep future incremental backups of the volume. When restoring the system using Complete PC Backup - all data on the Windows volume is lost.

13. Available in Vista and XP. At a command prompt - enter ________ with parameters. When a device driver or other software is giving problems - use it to verify that the software has been approved by Microsoft.

14. Available in Vista and XP. At startup - press F8 and select the option from the Advanced Boot Options menu. Use it when Windows does not start or starts with errors. Safe Mode loads the Windows desktop with a minimum configuration. In this minimized

15. Available in Vista and XP. At a command prompt - enter ______ with parameters. Use it to check and repair errors on a volume or logical drive. If critical system files are affected by these errors - repairing the drive might solve a startup problem.

16. Available in Vista. Accessed from Control Panel. Monitors activity and alerts you if a running program appears to be malicious or damaging the system.

17. Available in Vista and XP. Accessed from the Start menu. Use it to update Windows by downloading the latest patches from the Microsoft Web site.

18. Available in Vista and XP. At a command prompt - enter _______. Use it to view and edit the registry.

19. Available in Vista and XP. Press F8 or F11 at startup and select from the Advanced Boot Options menu. Use events logged to the Ntbtlog.txt file to investigate the source of an unknown startup error.

20. Available in Vista and XP. Accessed from Device Manager. Use it to replace a driver with the one that worked before the current driver was installed.

21. Available in XP. Accessed from the Windows XP setup CD. Use ___ as a last resort because the volume on which Windows is installed is formatted and then restored from the most recent backup. All data and applications written to the drive since the las

22. Available in Vista and XP. At a command prompt - enter ________. Use it to list currently running processes similar to the list provided by Task Manager.

23. Available in Vista. _______ ________ ___________ is an OS loaded from the Vista setup DVD - which provides a graphic and command-line interface. Use the tool to solve Vista startup problems.

24. Available in Vista and XP. Accessed by way of a desktop shortcut to a legacy application. Use it to resolve issues that prevent legacy software from working.

25. Available in Vista and XP. At a command prompt - enter ___ with parameters. Use it to verify the version of all system files when Windows loads. Useful when you suspect system files are corrupted - but you can still access the Windows desktop.

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