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Leadership 101 Practice Test: Leading Change
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Leadership 101 Practice Test: Leading Change
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25 Questions

1. refers to the process of providing support to assure the change becomes permanent.
2. In cultures, organizational change can be perceived as a threat.
3. Amy has just finished reading Kouzes and Posner
4. Chantelle helped guide her organization through the process by creating regular meetings with employees to discuss progress of the change initiatives and to reflect upon challenges and obstacles in an effort to adapt more effectively to the change effort. This best illustrates which characteristic of Lewin
5. Researchers Kouzes and Posner propose that in order to truly motivate followers, leaders must do all but one of the following:
6. The and steps of the planned change process mirror Lewin
7. Researcher Noel Tichy recommends that leaders communicate their vision through story telling. He suggests that leaders need to develop three types of stories about:
8. The textbook identifies all of the following as the roles for leadership changing organizational culture except:
9. All of the following processes are recommended for leaders to help their followers be more creative except:
10. Many municipalities systematically gather input from the public about projects such as parks, freeways, or other developments. Which stage of the planned change process best describes this example?
11. Because many more women were working outside the home, CEO Andrea Jung of Avon changed the organization
12. The leader
13. Persons who have faced a job loss or have been through other painful organizational changes in the past are examples of which category of individual cause for resistance to change?
14. Antonio has been through a training to become a visionary leader. He has learned to provide a vision and instill confidence in employees. Based on that training, what else should he do?
15. requires individuals to consider a problem by taking different positions and perspectives.
16. The primary shortcoming of the change-oriented and visionary leadership approaches is that:
17. The process of planned change includes steps.
18. Director Mueller of the FBI shifted budgetary funds from fighting crime to counter-intelligence in order to support the new direction. This example best illustrates which step in the planned change process?
19. Early in the change process, Nigel developed relationships with key organizational members who likely would voice dissent and opposition for his change initiatives. His goal was to reduce the potential strength of the opposition and perhaps secure their support. This example best illustrates which characteristic of Lewin
20. Jet Blue was one of the first airlines to install reinforced doors to their planes
21. Understanding the inter-relations and the invisible and visible bonds that connect people inside and outside the organization is commonly referred to as:
22. The primary organizational cause for resistance is due to .
23. Leaders can take numerous steps to build an open and supportive culture for ongoing organizational learning. Which action is not included in the recommendations?
24. In the second of Lewin
25. Organizational members identify a gap between current and desired performance. This illustrates which stage of the planned change process?

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