Wilson Consulting is a management consulting firm with seventy employees. As associate vice president of marketing, Suzanne Boyle is responsible for conducting performance appraisals of the twelve employees under her direct supervision. Suzanne plans to use the critical incident method to evaluate the performance of her subordinates. Which of the following, if true, undermines the argument that the critical incident method is the most appropriate performance appraisal tool for Suzanne to use?

Performance management is the process businesses use to ensure productive employee activities and results. The business tries to incentivize actions that are in line with the organization's objectives.
 

Effective performance management systems typically include the following three broad components: goal setting, performance review and a performance improvement plan.