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WGU C716 Business Communication
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Western Governors University  Online College | WGU

WGU C716 Business Communication
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25 Questions

1. Jargon

2. Drafting

3. Unsolicited cover letter

4. Topic sentence

5. Five types of social media

6. Crisis Communication

7. 'You' attitude

8. Table

9. Service recovery

10. Intercultural communication

11. Four competencies of Emotional Intelligence

12. Central selling theme

13. Parallelism

14. Benefits

15. Information

16. Derived benefit

17. Concrete word

18. Slang

19. Aggregators

20. Upward Communication

21. Inclusion

22. Downward Communication

23. Pathos

24. Social ethics

25. Networking email

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