Helpdesk Technician Interview Questions — Flashcards | IT Support | FatSkills

Helpdesk Technician Interview Questions — Flashcards

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What is Safe Mode, how do you get to it, and what is it used for?
A diagnostic mode of a computer OS. In order to reach Safe Mode, computer must be restarted and by pressing F8 key before the OS loads. You will arrive at the selection screen at which you will scroll up to select 'Safe Mode'. Safe Mode is used to troubleshoot driver issues, hardware issues and remove viruses or unwanted software.
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