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Email Etiquette Test 2
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Avg score: 26% • Most missed: “When sending emails to numerous recipients”

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Email Etiquette Test 2
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25 Questions

1. What does Deliverability mean?
2. When forwarding a multi-recipient email
3. Use the 'Reply to All' feature when the information is important to _____________.
4. When adding a signature to a letter or e-mail
5. A good email 'Subject' line should:
6. An email that contains content that is not true is known as a:
7. Joke and chain letter emails are:
8. True or False? An email signifying your involvement with an illegal act can be used against you in a court of law.
9. True or False? Recipients who are cc'd are expected to reply.
10. Which of the following is an email introduction best practice?
11. When quoting a long email one is replying to
12. True or False? It is unnecessary to scan an attachment through anti-virus software when sending it via email.
13. To symbolize aggressive shouting through text
14. Your subject line should:
15. True or False? Punctuation is not important when composing email messages.
16. How often should exclamation points be used in a business email?
17. True or False: Emoticons and shortcuts for real words are appropriate in business emails.
18. An in an email typically denotes what?
19. When unsure of how to end an email
20. If your boss wants something by COB
21. When replying to a group email address i.e. [email protected]
22. What does 'NNTR' stand for?
23. True or false? It is inappropriate to use a company email list for personal use.
24. Which of these are not appropriate types of messages to send by email?
25. True or false? You are expected to respond to every email you are Bcc'd on.

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