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Email Etiquette Test (Upwork)
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Email Etiquette Test (Upwork)
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25 Questions

1. When choosing a font
2. A good email 'Subject' line should:
3. To symbolize aggressive shouting through text
4. How often should you mark an email as high priority?
5. The purpose of using the CC field is to:
6. When quoting a long email one is replying to
7. When replying to a group email address i.e. [email protected]
8. True or False: Emoticons and shortcuts for real words are appropriate in business emails.
9. True or False? It's important for a Subject line to indicate content and purpose.
10. When addressing someone for the first time via email
11. True or false? You are expected to respond to every email you are Bcc'd on.
12. Which of the following is NOT a safe way to punctuate after a URL?
13. When sending emails to numerous recipients
14. How often should exclamation points be used in a business email?
15. What does NRN mean?
16. What is the recommended maximum amount of exclamation points in a row?
17. True or false? A business email account falls under the same privacy laws as a personal account.
18. When sending emails what is one feature you should ALWAYS use?
19. When should you use 'reply all' for sending an email response?
20. 'Bcc' differs from 'Cc' in its:
21. Joke and chain letter emails are:
22. An email that contains content that is not true is known as a:
23. What should you not include in email communications?
24. Use the 'Reply to All' feature when the information is important to _____________.
25. When you write an email in capitals what impression does this generally give to the reader?

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