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Email Handling Basics Test (Upwork)
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Email Handling Basics Test (Upwork)
Time left 00:00
25 Questions

1. True or False? You are expected to respond to every email you are CC'd in.
2. True or False? It is generally best to include as many acronyms as possible in an email to save time.
3. True or false? When responding to a blind copy
4. If you send an email with a read receipt
5. A decision to delete all emails older than a certain date
6. True or False? When you purchase items or sign up for services online
7. True or False? One word emails typically handle all inquiries and ensure you do not receive any additional followup messages.
8. Which of these words or symbols have the possibility of triggering a spam flag?
9. What does using a Secure Socket Layer encryption protocol accomplish?
10. In an email subject line
11. If an important email does not include a response deadline
12. What does RTF stand for?
13. Which of these are not appropriate types of messages to send by email?
14. If you are emailing a colleague back and forth
15. If colleagues are CCing you on too many 'FYI' emails
16. If an email contains information about an event or appointment
17. What is a whitelist?
18. Which of these attachment file types should you avoid downloading?
19. What is an email blast?
20. What does 'Bcc:' stand for?
21. Joke and chain letter emails are:
22. What is the recommended number of unread emails you should have in your inbox by the end of the day?
23. When sending very long URLs in an email
24. Emails you keep in case you need the information later are called:
25. An in an email typically denotes what?

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