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Influencing Tactics
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Avg score: 14% • Most missed: “Used when the requestor offers a reward or resource to the target in return for …”
Influencing Tactics
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14 Questions

1. Occurs when the target is allowed to participate in deciding how to carry out or implement a request

2. The use of favors - complements or friendly behavior to make the target feel better about the influencer

3. Knowing advance our actions and consequent reactions

4. Talk through differences - _______ is not the thing to do when you disagree - avoid violent words or actions - avoid fleeing or sulking or feeling sorry and withdrawing

5. Knowing there will some things out of our control

6. When the requestor asks for something based on personal friendship or loyalty

7. Used when the requestor offers a reward or resource to the target in return for performing a request

8. Occurs when the requestor clearly explains why performing the request will benefit the target personally

9. Agree on limits - rules - expectations - and consequences - these must be clearly established - agreed upon - understood - and enforced.

10. It takes time - accept the reality of step-by-step processes and natural growth cycles.

11. The use of logical arguments and hard facts to show the target that the request is a worthwhile one

12. _____________ to communicate intrinsic worth flows naturally out of our own sense of intrinsic worth.

13. When you are provoked or fatigued show self-control and...

14. The Golden rule

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