The author’s tone is

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Read the passage and answer questions below.     Getting Organized     Your physical environment plays a significant role on your mental state. Clutter in the home and workplace often adversely affects clear thinking and productivity. However, most of us have become junk collectors. We’re compelled to buy stuff we don’t want, don’t need, and may never even use.     We get frustrated because we can’t find important items we really need amidst the junk. Do you have junk-filled drawers or closets? Can you even see the surface of your desk? Freeing yourself of the excess will not only clear... Show more

The author’s tone is