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Principles of Management
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Principles of Management
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25 Questions

1. Laura and Sal are both customer service representatives. Laura works from 8 am to 3 pm daily - and Sal works from 10 am to 5 pm daily. This situation is an example of
2. Management theorist Peter Drucker believes that which of the following is key to good leadership?
3. Which of the following is exempt from complying with the provisions of Title VII of the 1964 Civil Rights Act - which deals with employment practices?
4. An organizational culture that emphasizes adherence to authority is most likely characterized by which of the following?
5. A system’s tendency to go toward inefficiency if left to its own devices is known as
6. Answering for one’s own actions and accepting responsibility for them is known as
7. The formal right that a manager possesses to delegate responsibility - make decisions - and allocate resources is known as
8. A multinational company has concerns about acquiring the raw materials it needs in a foreign country. Its concerns pertain to which of the following environments?
9. Kyle’s manager has passed him over for a promotion many times because she believes that he lacks leadership skills. As a result - Kyle now assumes a passive role when working in a team environment. What is this situation an example of?
10. The kind of power that lies in the authority granted to a formally assigned position is known as
11. Firms that continually evolve and encourage employees to improve performance based on their experiential lessons are called
12. Each of the following is a level of Kohlberg’s model of moral development EXCEPT:
13. Which situation would be most likely to require more than one channel of communication?
14. Who among the following was NOT a contributor to the quality movement?
15. Which of the following best describes a situation where two international firms that are traditionally competitors decide to work cooperatively and modify their products to meet foreign market demands?
16. Which type of authority can defy the unity of command principle?
17. As a result of outsourcing - all of the following EXCEPT which is likely to decrease?
18. If a college student signed up for a course based on the recommendation of an advisor who has always made wise suggestions in the past - which type of power would the advisor have?
19. All managers can be considered to be what type of managers?
20. A group working together to generate ideas is described as
21. Which of the following most likely represents a lapse in business social responsibility?
22. According to Total Quality Management (TQM) - what would the relationship be between a stereo manufacturer and a retail store salesperson that sells the stereo?
23. An employee can refer to a work schedule to find out all of the following EXCEPT
24. A law mandating that employers make special efforts to promote and hire members of protected groups is known as
25. An organizational leader responsible for securing the financial resources to carry out an innovative project is known as which of the following?

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