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Club Management Final Review
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Club Management Final Review
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25 Questions

1. A club that is owned by an individual or corporation - not its members - is called a(n) __________ club.

2. Market

3. Facial expressions

4. The committee that is responsible for overseeing the maintenance of a club's clubhouse and surrounding grounds is called the __________ committee

5. Following up on club membership nominees

6. A club's rules are meant to

7. Paraphrasing

8. Procrastination

9. Product development

10. Number of executives

11. There are three types of budgets that clubs must create and manage: normal capital budgeting - project capital budgeting - and ________ budgeting.

12. Why do food costs in private clubs tend to run significantly higher than for other segments in the food and beverage industry?

13. Training reduces turnover by providing employees with:

14. Jenna is the information technology director at a large country club. She's taking the other three members of her department on a retreat to develop department strategies and initiatives. What type of strategic planning is jenna and her department engaging in?

15. Keep in touch with members

16. Committee chair bill led a discussion with the rest of his committee about a club matter - then called for a vote. Since the committee is made up of nine members - five votes are needed to pass the measure. This way of arriving at a decision is termed deciding by:

17. How many people should serve on a club's board of directors

18. The design phase in which a building project's basic functional requirements are first laid out (square footage - utility and equipment needs - and so on) is called the __________ phase.

19. Selling

20. Mohra is walking through the club's main kitchen with a checklist. She's trying to determine whether all sanitation guidelines are being strictly adhered to. She carefully marks how each task is being performed sothat she can determine what type of training is needed and how much. What type of data collection method is she using for her training needs assessment?

21. Which of the following provide the closest thing to turn- key service in club entertainment

22. Managers tend to rate an employee's performance close to what it was rated in the past. This is called the__________ error.

23. Traditional formal dining in clubs _______ in the united states.

24. In what document can the list of a performer's requested backstage amenities usually be found?

25. A club manager can legally discriminate by choosing an applicant who is a u.s. citizen over one who is not

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