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Hos150 Contemporary Club Management Exam Review
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Hos150 Contemporary Club Management Exam Review
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25 Questions

1. which of the following turfgrasses is a warm season turfgrass?

2. fee policies for tennis lessons are set by a club's:

3. karley is listing the threats and opportunities her club is facing. She is writing out the factors that differentiate her club from its competitors and what the demographic profile is of the area. At what step in the membership marketing plan is she?

4. committee chair bill led a discussion with the rest of his committee about a club matter - then called for a vote. Since the committee is made up of nine members - five votes are needed to pass the measure. This way of arriving at a decision is termed deciding by:

5. the aquatics director normally reports to the club's:

6. the club food and beverage facility that provides food to golfers on the golf course is called the:

7. how many people should serve on a club's board of directors?

8. what is the standard for break times in the entertainment industry?

9. which of the following is a characteristic of the transition zone?

10. which of the following stages of listening involves learning what the speaker expects and finding out exactly what the speaker wants?

11. the fourth and final phase in the building design process is the __________ phase.

12. A legacy membership category is typically offered to:

13. the committee that is responsible for overseeing the maintenance of a club's clubhouse and surrounding grounds is called the __________ committee

14. the return on members' equity ratio is a(n) __________ ratio.

15. what is not a critical characteristic of a well- written goal

16. which of the following is the first step in the process of purchasing or upgrading a club computer system?

17. what demographic factor affects the market size for a downtown city club?

18. feedback is an essential element of a successful communication because

19. a set of programs that instructs or controls the operation of the hardware components of a computer system is called:

20. winners for an eighteen- hole round of golf are determined in three ways: best score for the first nine holes - best score for the second nine holes - and best score for all eighteen holes. This describes the __________ golf event format.

21. which leadership theory states that leaders should choose their leadership style based on the capabilities of the followers or groups they are leading?

22. which of the following turfgrasses is a cool season turfgrass?

23. what is the first step in forming a golf course budget?

24. a frustrated employee says to you - "no one ever helps! I always get stuck with the jobs nobody else wants. Why do people here take advantage of me all the time?" You - the supervisor - respond by saying - "you feel that work assignments aren't fair?" Which of the following active listening techniques best describes your response?

25. which of the following is one of the primary advantages of electronic data processing over manual data processing?