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A technician is helping a customer troubleshoot a problem with a modem. The technician would like to run a HyperTerminal test to determine whether the modem will now connect and the customer only has one phone line. Which of the following would be the BEST action for the technician to take?

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A technician is helping a customer troubleshoot a problem with a modem. The technician would like to run a HyperTerminal test to determine whether the modem will now connect and the customer only has one phone line. Which of the following would be the BEST action for the technician to take?






 
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