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A technician receives a telephone call from a customer who says that a cord from the back of the computer fell off and that they are unsure where the cord belongs. Which of the following would be the FIRST thing for the technician to do?

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A technician receives a telephone call from a customer who says that a cord from the back of the computer fell off and that they are unsure where the cord belongs. Which of the following would be the FIRST thing for the technician to do?






 
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