A user reports that the system is running slowly but that the hard drive seems to be running constantly. After viewing TASK MANAGER, a technician observes that the system idle time is using the majority of processor time. Which of the following is MOST likely the cause?

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A user reports that the system is running slowly but that the hard drive seems to be running constantly. After viewing TASK MANAGER, a technician observes that the system idle time is using the majority of processor time. Which of the following is MOST likely the cause?