A user reports that when attempting to logon to the computer, an error message appears stating, 'No network connection, would you like to log on to the machine locally?' The user selected OK and was able to get to the desktop. The user then restarted the computer with the same results. The user's IP address appears as 169.254.0.1. A technician should ask the user to:

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A user reports that when attempting to logon to the computer, an error message appears stating, 'No network connection, would you like to log on to the machine locally?' The user selected OK and was able to get to the desktop. The user then restarted the computer with the same results. The user's IP address appears as 169.254.0.1. A technician should ask the user to: