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As a technician at Fatskills .com you receive a telephone call from a user stating that a cord from the back of the computer fell off and that she is unsure where to reconnect the cord. As a technician, which of the following would be the FIRST thing to do?

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As a technician at Fatskills .com you receive a telephone call from a user stating that a cord from the back of the computer fell off and that she is unsure where to reconnect the cord. As a technician, which of the following would be the FIRST thing to do?






 
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