You are working as a technician at Fatskills .com. You are asked to help a user with printing problems. The user reports that when trying to send files to a network printer, the file does not print and the user is asked to save the file rather than print the file. What is the FIRST thing you should do?

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You are working as a technician at Fatskills .com. You are asked to help a user with printing problems. The user reports that when trying to send files to a network printer, the file does not print and the user is asked to save the file rather than print the file. What is the FIRST thing you should do?