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You are working as a technician at Fatskills .com. You are asked to troubleshoot a new scanner that will not create a image when used. A user reports that the power light comes on and the operating system identifies the scanner manufacturer and model correctly when connected to a computer. Which of the following should you investigate first?

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You are working as a technician at Fatskills .com. You are asked to troubleshoot a new scanner that will not create a image when used. A user reports that the power light comes on and the operating system identifies the scanner manufacturer and model correctly when connected to a computer. Which of the following should you investigate first?






 
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