You work as a technician at Fatskills .com. You are asked to help a user that is able to access local network resources but has no luck when trying to access network resources outside the local office by neither by using the host name or the IP address. What would be the MOST probable cause of the user's problem?

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You work as a technician at Fatskills .com. You are asked to help a user that is able to access local network resources but has no luck when trying to access network resources outside the local office by neither by using the host name or the IP address. What would be the MOST probable cause of the user's problem?