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Professional Communication Skills Practice Test: Verbal Communication - Proper Use of Body Language
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Your body language should complement and reinforce your words, never overpower them.  Positive body language can convey interest and enthusiasm. Some ways to use positive body language include: Posture: Maintaining an open and upright posture. Be relaxed, but don't slouch. Eye contact: Maintaining good eye contact. Try to hold the other person's gaze for a few seconds at a time. Facial expressions: Being aware of your facial expressions, as they can convey a range of emotions. Hand gestures: Using hand gestures appropriately while speaking to capture people's attention and emphasize... Show more
Professional Communication Skills Practice Test: Verbal Communication - Proper Use of Body Language
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10 Questions

1. A pointed finger may be a gesture of accusation.
2. Which of these does not enhance listening skills?
3. The tone of the speaker should be _____
4. Which of these is important in having mutual understanding with colleagues?
5. Participant should listen to the opinions expressed by others with respect.
6. A ______ speaker looks into the eyes of the audience.
7. Which of these may convey arrogance ?
8. A speech must advance _____
9. Which of these does not enhance listening skills?
10. Which of these is important in having mutual understanding with colleagues?