You are interviewing Mrs. Rodriguez, age 87, who called EMS but seems reluctant to state her primary problem. Mrs. Rodriguez speaks English but is answering your questions slowly and haltingly. Her 20-year-old grandson is also present. In an attempt to obtain the necessary information, you should

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You are interviewing Mrs. Rodriguez, age 87, who called EMS but seems reluctant to state her primary problem. Mrs. Rodriguez speaks English but is answering your questions slowly and haltingly. Her 20-year-old grandson is also present. In an attempt to obtain the necessary information, you should