1. Which step is required when configuring the new Salesforce for outlook?

2. Users can be deleted from salesforce.com

3. Queues cannot be created on which Object in salesforce.com?

4. When configuring Customizable Forecasting, you can set which of the following Forecast Dates for determining which opportunities contribute to the forecast?

5. Which of the following objects support business processes?

6. SIMULATION What does the Role Hierarchy control? Correct Answer: See the answer belowExplanation Explanation/Reference:Profile controls what a user can do (read, create, edit, delete) with records List view can (Choose all that apply)"

7. Which of the following fields CAN NOT be a controlling field for Dependent Picklists?

8. After Spring &39; 11 upgrade the System Administrator noticed that he can no longer see the Report Builder" permission on profiles. Which of the following explains the scenario?"

9. Enterprise, Developer and Unlimited System Administrators can create an unlimited number of Custom Profiles from scratch.

10. What are the opportunity defaults when converting a lead to an opportunity?

11. The Salesforce Console is an example of what?

12. Standard Reports can be deleted?

13. You can use a Custom Lookup field to create a relationship between an opportunity and a contact.

14. Active Currencies live in Company Profile, user record (Personal Setup) and in Opportunity (Record).

15. The support team has asked the System Administrator to automate the notification of a customer's support plan ending -they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do?

16. To make a field required, which of the following is used) (Pick the best possible answer)

17. How would an Administrator ensure that specific field values are always represented by the same color each time the value is displayed on any dashboard component?

18. The number of business hours that can be set for the organization to operate:

19. The automated case user will be listed on the case history for all actions that are system defined, including:

20. All fields on the Approval page layout are available to view on the Approval History related list

21. An admin changed the org default language from English to spanish. What must end users do to see this change?

22. Which two functions return the same result when used with fields of the same data type?

23. Field Sets works on both Standard as well as Custom Objects?

24. An S-Control may be all of the following EXCEPT:

25. A record is modified on 1/1/2008. It meets criteria for a time-based workflow rule; this rule schedules an action for 7 days after rule execution. On 1/4/2008 therecord is modified and no longer meets workflow rule criteria. On 1/5/2008 the record is modified and once again meets the initial time-based workflow rule criteria. How many workflow actions will execute and when?