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Human Resource Management Practice Test: Performance Management and Appraisal
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Human Resource Management Practice Test: Performance Management and Appraisal
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25 Questions

1. The basic purpose of a performance appraisal system is to ________.
2. According to experts, managers should conduct separate interviews for discussing employee performance and employee ________.
3. A supervisor wants to give a pay raise to a certain employee, and in order to justify this action, the supervisor gives the employee a high performance evaluation. Which of the following best describes this problem?
4. Kyra works as a marketing assistant and will be receiving a performance appraisal soon. Kyra will receive ratings from her supervisors, team members, subordinates, and customers. Kyra will also be asked to review her own performance. Which performance appraisal method is most likely used at Kyra's firm?
5. What performance appraisal problem occurs when supervisors allow individual differences such as gender, race, or age to affect the ratings they give?
6. For Raj's annual performance appraisal, he will be evaluated by his supervisor according to defined factors such as 'meets expectations,' 'outstanding,' and 'needs improvement.' Which performance appraisal method is most likely used by Raj's employer?
7. Monica, a sales consultant, will receive a performance appraisal soon. Monica's supervisor will be assessing Monica's ability to deliver products to clients according to schedule and her ability to meet customer quality requirements. Which performance standard is most likely important to Monica's employer?
8. Which two methods are combined in the BARS method?
9. Ellen and her manager jointly agree on goals for Ellen's next appraisal period. Which performance appraisal method is most likely used by Ellen's employer?
10. What is essential when subordinates are given the opportunity to evaluate their supervisor?
11. The production supervisor at Elmwood Foods is known for being unduly critical of his subordinates' work performance. Which of the following best describes this problem?
12. Paired comparison is a performance appraisal method that typically uses ________.
13. Which of the following is a common appraisal criteria?
14. In which performance appraisal method is the performance of each employee compared with every other employee in the group?
15. Sam is employed as an account associate at a publishing firm. Which of the following would most likely help Sam with career planning and development?
16. In which case did the federal district court judge state, There is sufficient circumstantial evidence to indicate that age bias and age based policies appear throughout the performance rating process to the detriment of the protected age group"? "
17. What should a supervisor do if an employee refuses to sign a performance appraisal form?
18. From the list below, pick the outcome that characterizes the conclusion of a successful appraisal interview.
19. What is the final step in the appraisal process?
20. Competencies chosen for performance appraisal purposes should be closely related to ________.
21. Departmental managers at Global Industries are required to maintain written records of highly favorable and unfavorable employee actions. Which performance appraisal method is most likely used by Global Industries?
22. What have unions traditionally stressed as the basis for promotions and pay increases?
23. Which performance appraisal system is closely related to the management by objectives (MBO) system?
24. Marco, who works on an assembly line at GM, received his annual performance appraisal, which compared his job performance to an expected level of output. Which method is most likely used by GM?
25. In which performance appraisal method, are various performance levels shown along a scale with each described in terms of an employee's specific job behavior?

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