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Human Resource Management Practice Test: Performance Management and Appraisal
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Human Resource Management Practice Test: Performance Management and Appraisal
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25 Questions

1. In which of the following areas would it be MOST difficult to establish highly objective work standards for the purpose of performance appraisals?
2. In which performance appraisal method is the performance of each employee compared with every other employee in the group?
3. Monica, a sales consultant, will receive a performance appraisal soon. Monica's supervisor will be assessing Monica's ability to deliver products to clients according to schedule and her ability to meet customer quality requirements. Which performance standard is most likely important to Monica's employer?
4. Which Supreme Court case supported validation requirements for performance appraisals?
5. The marketing manager at P&M Consulting is known for giving subordinates undeserved high ratings. Which of the following best describes this problem?
6. What is the benefit of having subordinates evaluate supervisors?
7. Which two methods are combined in the BARS method?
8. Which of the following has traditionally been responsible for evaluating employee performance?
9. The production supervisor at Elmwood Foods is known for being unduly critical of his subordinates' work performance. Which of the following best describes this problem?
10. A popular appraisal method that involves input from multiple levels within the firm and external sources is best known as ________.
11. With performance management, the effort of every worker should be directed toward ________.
12. In which case did the federal district court judge state, There is sufficient circumstantial evidence to indicate that age bias and age based policies appear throughout the performance rating process to the detriment of the protected age group"? "
13. With performance management, a close relationship exists between performance and ________.
14. Which performance appraisal system is known as the rank-and-yank system?
15. According to experts, managers should conduct separate interviews for discussing employee performance and employee ________.
16. Which case ruled that general characteristics such as leadership, appearance, and personal conduct are subjective and may be unrelated to job performance?
17. Departmental managers at Global Industries are required to maintain written records of highly favorable and unfavorable employee actions. Which performance appraisal method is most likely used by Global Industries?
18. A formal system of review and evaluation of an individual or team task performance is referred to as ________.
19. What is the final step in the appraisal process?
20. Which of the following is the most likely problem of supervisors evaluating subordinates?
21. Gina and her team members at Marshall Marketing recently received their annual performance appraisals. Each team member was evaluated for developing others, cooperation, and customer service orientation. Which of the following best describes these criteria?
22. How can employers avoid recent behavior bias?
23. Which performance appraisal is highly defensible in court because it is based on actual observable job behaviors?
24. Which external factor would most likely be opposed to performance appraisal systems?
25. What appraisal method appeals to managers who want employees to participate in their own evaluation and development?

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